What we do at CP-Desk
We focus solely on charter parties (CPs) and are a trusted partner to owners, operators, charterers and brokers.
With CP-Audit, we check your charter parties to sort out critical errors buried within re-caps and proformas. You save time and reduce risk.
With CP-Draw, we draft your charter parties on time and up to highest possible standard. You get specialists attention to your critical business documents.
With CP-Vault, we file and store your charter parties in a safe, secure and structured database. You get easy access to track, search and retrieve all your CPs.
With secure and structured work flow, we process your CPs in a few days, so you stay updated at all times with critical post-fixture activities.
We review, audit and correct your charter parties and return them to you within 4 days.
A majority of contracts are never checked, completed or signed. With CP-Audit, you can be sure that the CPs contain your agreed terms:
We review, verify and track the hundreds of pages of mail correspondence, re-caps, proformas and working CPs; even if it means drafting something from scratch with little more than a few notes on a napkin, we’ll do that too.
CP-Audit is secure, meticulous and done by highly experienced team with years of domain knowledge.
See how your CP gets 4 hours of specialists attention from start to finish here.
Efficient and professional drafting of your CPs based on negotiated terms and up to industry standards.
It’s extremely time-consuming to draft charter parties even with competent in-house operations teams.
As standard practice, CPs are drawn ‘as per last’, which allows errors to flow unchecked from one charter party to the next.
Our industry specialists bring a human touch to this crucial, yet often undervalued process.
We manage the administrative work and ensure that your CPs reflect the terms of agreement correctly. And are drawn up in time.
Secure, structured filing and storage of your Charter Parties, accessible from anywhere.
Avoid misplaced files, stacks of paper and irregular name conventions. Get access to CP-Vault for easy to maintain version control in a secure online dynamic CP database.
CP-Vault allows indexing of multiple CP libraries with single search functionality. The system is easy to use, with drag-and-drop options and logical drop-down menus that allows for quick uploading of your charter parties.
Track, search & retrieve each CP and share information across your organization as and when you want.
Read more about document security here.
- Drive optimal business value
Reduce hours spent on tasks that take up your valuable time, are low on priority, yet are essential to your business and performance.
- Increase quality
Get specialists attention to your CPs with our in-depth domain knowledge. Our hands-on structured processes have been refined and used for thousands of charter parties.
- Mitigate risk
Get diagnostics of potential issues that impact your post fixtures. Limit your exposure to time consuming and costly disputes and get a clear and solid documentation trail that meets any internal risk assessment.
- Transparent pricing
You don’t pay sign-on fees, you have no software to install and no retainers to commit to. You only pay for the service you need, when you need it.
- Scale and industry standards
Get quality assured, up to accurate industry standard CPs that are delivered according to your expected terms.
Leverage our scale, unique resources and insight into charter party management.
We take the time out of managing the CP process, while we protect your sensitive information. Secure management of your business document is key to our business.
Read more about our security protocols here.
Before anything else, we want you to know this:
We love what we do.
By the time we are finished with your free trial CPs, you will love what we do too!
– The CP-Desk Team –
Who we serve
Owners, Operators & Charterers
We have transformed CP management for many owners, operators and charterers and relieved them for thousands of hours of monotonous, time consuming tasks.
Our customers see us as a key administration resource mitigating issues before they become a problem.
Like them, maybe you also prefer to focus on business instead?
With us, you get dedicated, highly trained maritime specialists to take your charter parties through a secure, structured and disciplined process. From start to finish, confidentially and according to agreed KPIs.
“Charter party checking and administration is often put aside to focus on more pressing operational matters. Olam chose to work with CP-Desk because of our excellent relationship with DA-Desk and the strong administrative support that they have provided for this part of our business. The quality of support we receive and the ease of integration with our existing systems enable our small team to increase effectiveness and focus on operational and not administrative matters.” (June, 2013)
Bianca Knight, Associate General Manager
Shipping & Freight at Olam
“One of the many reasons we make use of the excellent CP-Draw service is that it gives us more time to focus on fixing vessels for our local clients, rather than on charter parties. “We receive a very high standard of service and a very professional approach from the CP-Desk team. You can say that we are a satisfied customer” (July, 2013)
Jorgen Sorensen, Director/Partner
Dahl & Holmegaard A/S
Spend more of your valuable time fixing vessels than doing administrative work.
Our dedicated specialists work closely with you to ensure that your charter parties are drafted on time and accurately reflect the terms of agreement. We deliver a streamlined process that manages your sensitive business information.
You get greater accuracy, access to standard documentation, specialists oversight, and tracking to completion without adding to your fixed overhead costs.
Anders Liengaard, Vice President, Handy-size, at Lauritzen Bulkers
in Copenhagen explains that they decided to change their routines and start to use CP-Desk in Dubai for both legal and practical purposes. Before they signed up for CP-Desk’s services it could take anything from three months to several years to execute a charter party signed by both parties. Today, the procedure runs much faster and efficiently and they feel confident that they have done their part in minimising the risk of future disputes.
Extract from BIMCO Bulletin, 2014 VOLUME 109 #2
It’s our mission to provide CP services to our clients that are unmatched in the industry.
Our team is knowledgeable, engaged and resourceful, and our integrity and commitment are unmatched. We have years of experience delivering charter party management to a wide variety of customers. We take pride in our work and make it our personal responsibility to create high-quality charter party management for you.
We believe in providing a high level of transparency, abiding by our core principles, and always communicating clearly and concisely.
We continuously seek for ways to be more efficient and we strive to push the technology envelope where we can, without losing the human touch.
Our Quality Assurance Team helps to ensure that we always deliver perfect CPs through our continuous testing process.
CP-Desk is an affiliate to DA-Desk and is founded on quality, confidentiality and compliance. Our sole focus is charter parties. We are specialists at them.
Call us today for a free trial of CP-Audit, CP-Draw or CP-Vault.
We acknowledge that the true value of our service needs to be experienced. That’s why we offer free trials to show you how we manage charter parties. You are guaranteed a secure and confidential handling of your business documents.
See how we manage the process, how the reporting structure fits your requirements and then scale as and when you want. There is no obligation on your part.
Click here to contact us for a free trial of CP-Audit, CP-Draw or CP-Vault.
c/o MarDocs FZE
DSOA Head Quarters
Dubai Silicon Oasis, Dubai – U.A.E
Office: +971 4 363 6260
Fax: +971 4 362 9598
Disclaimer: CP-Desk does not render legal, financial or other professional advice.
This article originally appeared in BIMCO Bulletin No. 2/2014, and is reproduced by kind permission.
Managing your sensitive business information is something we take very seriously. This is evident from the way our team handles individual CP processes to the restricted access of the computers they use to manage your CPs. CP-Desk is transparent in how we manage and secure your business information.
For CP-Vault, we use best practices for document handling and storing:
Data Centre Security
Your data is accessed and stored across a set of physical servers and storage systems reserved for use by CP-Vault in the private cloud, which is solely dedicated for CP-Desk and the Marcura Group. All servers and storage systems reside in our world-class, EU-based data center with high availability infrastructure ensuring 99.999% uptime.
The hosting environment is ISO-certified and has passed stringent SSAE No. 16 audits (SOC 1 and SOC 2).
Data Retention Security
Our storage systems are configured in a high-availability configuration using RAID and fully redundant storage arrays. RAID allows us to recover from the loss of a storage disk. This is common and most, if not all, systems support this. However, because we understand not only the importance of security of the data and the documents that CP-Vault store on your behalf but also their accessibility, we cluster our storage in a fully redundant system. This means that our infrastructure can survive the loss of a full storage array with no loss of data and no loss of service.
CP-Desk maintains a set of backups of the data held in the CP-Vault system. This is performed in accordance with a backup schedule, providing confidence that should data be deleted for any reason, it can be recovered from offline backups. These backups are maintained onsite in a repository that is independent of the primary storage infrastructure for a fixed period of time and additional offsite backups are maintained for geographical isolation. These failsafe processes provide confidence that our systems match our principled approach to safeguarding access to your data.
All authentication is provided by a dedicated Authentication Server that implements best practice user authentication and password verification practices. The system does not directly store users’ passwords. This password safeguarding is recognised as best practice and ensures there is no way to recover the password from the database. This also means that if a password is forgotten, even we cannot recover it for you and it will have to be reset to a new password by your users. CP-Vault imposes a standard password complexity and expiry rule. However, if you have a specific security policy for passwords, it can be enforced on your behalf.
Authorisation is supported to determine two things:
• What actions your user can perform; and
• What data your user can access.
CP-Vault implements a dynamic authorisation mechanism that works in conjunction with our user Authentication service. A number of tailored roles make it possible for us to provide or restrict access to users, depending on your requirements. Access is considered both in terms of the data and documents that can be accessed and the actions that can be taken on that data.
Our applications provide you with your own isolated virtual application instance. This ensures your data is only accessible and access only granted to your users and prevents unauthorised system users. We enforce this both at database levels, providing a double safeguard mechanism.
Channel security is provided using industry standard HTTPS SSL/TLS encryption. This ensures that the channel between the users’ browser and the CP-Vault server is encrypted before any sensitive information is exchanged. With the use of HTTPS, you can remain confident that there is no way for unauthorised people to gain access to your data and documents by eavesdropping on data exchanges.
We respect your privacy. However, in order for us to continue to improve our service offerings and be responsive to our customers’ and website users’ needs and interests, we need some information from and about you on a limited basis. By using our site, you agree that we may collect, use and store some personal information about you, including the information you knowingly provide (e.g., your name, e-mail address, mailing address, telephone number, etc.) and the information that your Web browser sends to us (e.g., your IP address, your operating system, your browsing pattern on our site, among others).
We may use your information to process your requests. By making such requests (e.g., by registering and/or signing up for any online material, by applying for jobs, by participating in any of our online discussion or surveys, etc.), you agree that we may contact you occasionally. We shall also own and have the unrestricted right to use and exploit any and all information that you post or publish on our website, and you hereby waive any claims against us for any alleged or actual infringements of any rights to which you may be entitled.
We may use “HTTP cookies” to identify you, personalize your experience, and track your movement while you browse our website; to control your access to our content; to support the features of our website; to process any request you may have; and to improve the quality of our content and services.
Third Party Disclosure
We will not disclose your debit/credit card details and other personally identifiable information to third parties (i.e., persons or entities that are not affiliates of Marcura) without your consent. However, we may contract with third parties to collect, track, measure and analyze the data from our online visitors, provided that such parties will first agree to maintain the strict confidentiality of your information and process your information fairly and lawfully. All data to be shared with these third parties will be on an anonymous, aggregated basis, and used solely by or on behalf of Marcura.
We will take all reasonable steps to retain your information only for the duration necessary to effectuate the purpose for which it was obtained. We will delete your information when it is no longer required, although we may need to continue to keep some information about you after your relationship with us has ended to comply with some legal and regulatory requirements.
We will also take reasonable steps to protect the confidentiality, integrity and security of your personal information and to prevent its unauthorized or accidental disclosure by implementing generally accepted standards of security in order to protect it from accidental disclosure, loss, misuse, alteration or destruction. However, we cannot guarantee its security or that unauthorized persons will not obtain access to it.
We may transfer your information to our affiliates or to third-party service providers, and the website may be viewed and hosted by such service providers anywhere in the world. We may also decide for business reasons to sell, merge or otherwise reorganize one or more of our businesses, in which case we may need to disclose or transfer your information to other third parties.
We may need to disclose your information to legal authorities if ordered to do so or as required by the laws of any applicable jurisdiction. Further, we may disclose personal information to legal authorities and affected third parties if you violate any of the terms and conditions related to the use of our website. Lastly, we may disclose your information if we in good faith believe we need to do so to protect our own rights or the rights of others.
We have the right to assume that anyone accessing our website using a password assigned to you has the right to do so. If you have reason to believe that your password has been compromised, you must promptly change it or notify us.
The website is not directed at children under 18 years of age, and we do not intentionally collect or maintain information about anyone under this age.
You may not post or publish on our website any materials that are threatening, harassing, misleading, false, libelous, defamatory, obscene, or otherwise unlawful; infringe the intellectual property, privacy, publicity or other rights of any person or entity; or contain a computer virus or other destructive element. We reserve the right to refuse you permission to post or publish on our website and the right to remove any information, in whole or in part, for any reason or for no reason.
The content of our website is the intellectual property of Marcura. You may download any content for your personal or non-commercial use within your organization. You may not modify, copy, distribute, transmit, perform, display, prepare derivative works from, transfer, sell, exploit or otherwise use any content of our website without our prior written permission.
All brand names, service marks or trademarks associated with Marcura (whether registered or unregistered) are proprietary to Marcura, its affiliates and/or its licensors and are protected by all applicable intellectual property laws. Any unauthorized use is strictly prohibited
Payments and Refund of Payments
Marcura will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
Marcura accepts payments online using Visa and MasterCard credit/debit cards in USD (or any other agreed currency). If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. Multiple transactions may result in multiple postings to the cardholder’s monthly statement. Refunds will be done only through the original mode of payment.
We currently do not have a Cancellation Policy and as such cancellation is currently not applicable. Furthermore, as our monthly bills are issued already containing credit notes and as a result refunds are not applicable.
Marcura is headquartered in Dubai and any dispute arising out of or in connection with this website shall be governed and construed in accordance with the Laws of the UAE.
You can contact The Marcura Group at the following address:
c/o DA-Desk FZ-LLC
2F Al Shaiba Building
PO Box 345814
Dubai Outsource City
Tel: +971(0)4 3636 200
Email: [email protected]
While we work hard to make our website useful and relevant for our visitors, the content on our website is presented solely for informational purposes and does not provide you with advice or recommendation of any kind. While we use reasonable care to ensure that any information, at the time it is added to the website, is accurate and current, we cannot guarantee accuracy, currency and completeness of any information on our website, and we shall not be liable for any loss or damage that anyone may suffer in reliance on this information. We reserve the right to change any information, discontinue or modify our website at any time without prior notice.
Your use of our website is at your sole risk. Our website, and all of the content and functionality made available through it, is provided on an “as is” and “as available” basis, without representations or warranties of any kind whatsoever. To the fullest extent permitted by law, Marcura, its affiliates and their respective directors, officers, employees, agents, licensors and service providers, expressly disclaim any and all warranties and representations of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title and non-infringement.
You agree that under no circumstances shall Marcura, its affiliates, its third-party service providers, or their respective officers, directors, employees, licensors or agents, be liable to you for any indirect, incidental, consequential, special, exemplary or punitive damages, including for lost revenues, profits, savings, data or goodwill, arising out of or in connection with the use of or inability to use our website or in connection with the content, products and services made available through our website, whether or not advised of the possibility of such damages or losses and regardless of the theory of liability. Each of the foregoing limitations of liability applies to the fullest extent permitted by applicable law, whether the alleged liability is based on contract, tort or any other basis.